When you suspect mold, call SERVPRO for help!

11/4/2024 (Permalink)

Mold growth can happen anywhere there is excessive moisture. When you suspect you have a problem like this, call our professionals for assistance.

Mold can grow anywhere and on anything if there is enough moisture. This includes wood, paper, carpet, and even food.

If you suspect you have mold in your home, call the professionals at SERVPRO of Carbondale-Marion for information about our mold remediation services. 

Our technicians will thoroughly assess and inspect your property for visible mold signs. They use various techniques to detect the presence of mold and possible hidden water sources. If mold is found, SERVPRO works with you through the cleanup, repair, and remediation process with as little disruption as possible.

Our technicians have the professional training and tools to remediate the presence of mold in your home or business.

Helping you is our Why

11/4/2024 (Permalink)

When a historic home was damaged by fire, SERVPRO was there to help the elderly homeowner recover from the loss.

When you talk to the employees at SERVPRO of Carbondale-Marion, they will tell you our customers are why they do what they do.

You are our why. Helping you is always going to be our mission.

Customers come to SERVPRO of Carbondale-Marion on some of the worst days of their lives. Because we know this, our team is trained with empathy, understanding and professionalism. Our team knows how to restore your home or business after water, fire, mold, or sewage damage, but they also know the importance of kindness and helping you recover.

As one of our customers noted, "They were amazing to work with and treated you like family, they were always one call away to help us through a very difficult time."

As seasons change, SERVPRO of Carbondale-Marion is prepared to help with fire damage

9/9/2024 (Permalink)

The kitchen of this log home sustained heavy fire damage. SERVPRO not only cleaned up the damage, but rebuilt the fire-damaged parts of the home.

As the seasons begin to shift in Southern Illinois, the risk for fire damage increases in the Carbondale and Marion areas.

In 2022, Illinois fire departments were called to 1.4 million incidents that left 92 people dead and caused more than $476 million in property damage, according to the Office of the Illinois State Fire Marshal.

With that in mind, it's important to reduce the risk of fire as colder weather begins to creep into the Midwest.

To reduce risk, remember to:

• Turn off space heaters before falling asleep. 
• Check space heaters for damaged cords or plugs. 
• Plug space heaters directly into wall outlets.

In addition, overloading outlets, misusing extension cords, and using old or worn appliances and electrical cords can all increase the risk of fire.

When you're looking to protect yourself from the cold this winter, remember to also stay diligent in protecting yourself from the risk of fire.

If you do experience a fire in your home or business, you can trust the fire experts at SERVPRO of Carbondale-Marion for a comprehensive inspection to help you navigate the process.

Trust SERVPRO of Carbondale-Marion to assess and remediate mold

9/9/2024 (Permalink)

Before SERVPRO of Carbondale-Marion was called to remediate mold, this home was filled with microbial growth.

When you discover mold growth in your home or business, it’s important to take quick action because mold can spread quickly.

Our team in Southern Illinois is ready to respond when you suspect a mold problem to:

• Inspect the mold damage and provide an assessment,
• Contain the mold,
• Provide advanced air filtration technology
• Remediate the mold, and
• Offer reconstruction services to rebuild after the remediation is complete.

Mold can grow anywhere, and with enough moisture, it can make its appearance in your home or business in just 24 to 72 hours.

That's why it's important to trust SERVPRO of Carbondale-Marion when you suspect that you might have a mold issue.

SERVPRO of Carbondale-Marion has the resources and training to properly remediate mold. When in doubt, trust the local professionals.

Regular hot water heater maintenance can help avoid disaster

8/20/2024 (Permalink)

When a hot water heater malfunctions like this one did, SERVPRO of Carbondale-Marion can remediate the water damage.

In nearly every home in Southern Illinois, you'll find a water heater tucked away, ready to provide warm water at a moment's notice. But, without notice, that convenient water heater can malfunction, spilling gallons of water in your home, creating a disaster.

When that happens, call the experts at SERVPRO of Carbondale-Marion and trust them to restore your property to preloss condition.

It's important to note that avoiding a water disaster can be as simple as monitoring your water heater and ensuring regular maintenance is performed.

When you notice water pooling around your hot water heater, do not delay repairs. Call a plumber to get the appliance repaired quickly and professionally. SERVPRO of Carbondale-Marion can remediate any water damage from the leak.

It's important not to ignore your water heater. Not only is it vital to your lifestyle, but it's a major source of energy consumption. Taking care of your hot water heater can save you time and money in the long run.

If you have problems with your hot water heater, you can trust the professionals at SERVPRO of Carbondale-Marion to provide an accurate inspection of the water damage, and if necessary, our team can provide services to resolve the water damage.

When Water Damage Occurs, Call the Experts at SERVPRO!

6/26/2024 (Permalink)

Our team on-site for an emergency water damage.

Water is one of the most destructive causes when it comes to home damage. In some cases, it can be going on for months or years before you even notice it.  Water damage can cause structural issues to your home or business, as well as severe mold and air quality issues, along with other unwanted problems.

SERVPRO® carries the best equipment to help remove standing water as well as water trapped inside of walls. Calling SERVPRO immediately after noticing water damage can also help save hardwood floors from becoming too saturated with water for too long and warping.

Having essential equipment that can dry hardwood floors is one of many ways SERVPRO can help save on an insurance claim and help you to get your life back on track quickly!

If you have questions or concerns regarding water damage to your home or business, give the experts at SERVPRO of Carbondale/Marion a call at 618-998-8828! 

Recovering From Flood Damage | SERVPRO of Carbondale/Marion

5/23/2024 (Permalink)

SERVPRO of Carbondale/Marion is here to help your home or business recover from flood damage

Floods can be devastating, leaving behind significant damage to homes and properties. In the aftermath of a flood, it's essential to prioritize safety and take appropriate steps to clean up and restore your property. As experts in flood damage restoration, we at SERVPRO of Carbondale/Marion understand the challenges homeowners and businesses face during this difficult time. In this comprehensive guide, we'll share valuable tips and insights on how to safely clean up after a flood, drawing from our experience and expertise in the field.

Safety should always be the top priority when dealing with flood cleanup efforts. Before you begin, it's crucial to assess potential hazards and take necessary precautions to protect yourself and your family. Here are some essential safety tips to keep in mind:

1. Assess the Risk: Before entering the flooded area, assess the risk of electrical hazards, structural damage, and contamination. If there's a risk of electric shock, turn off the power supply to the affected area before entering.
2. Wear Protective Gear: Remember to wear appropriate protective gear, including rubber gloves, rubber boots, and safety goggles, to protect yourself from exposure to contaminated water and debris.
3. Avoid Contaminated Water: Floodwater can be contaminated with bacteria, chemicals, and other hazardous substances. Avoid direct contact with floodwater and wash your hands thoroughly with soap and clean water if you come into contact with it.
4. Use Caution Around Debris: Be cautious when navigating through the flooded area, as debris and other objects may be submerged and pose tripping hazards.
5. Seek Professional Help: If the damage is extensive or if you're unsure about how to safely proceed, seek professional assistance from a qualified flood damage restoration company like SERVPRO of Carbondale/Marion

Assessing the Damage

Once you've ensured your safety, the next step is to assess the extent of the damage caused by the flood. A thorough assessment will help you develop a plan for cleanup and restoration. Here's how to assess the damage effectively:

1. Inspect the Structure: Carefully inspect the structure of your home, including walls, floors, ceilings, and foundation, for signs of damage such as cracks, warping, or shifting.
2. Check Utilities: Inspect electrical, plumbing, and HVAC systems for damage. If you suspect any damage to these utilities, refrain from using them until they've been inspected and repaired by a qualified professional.
3. Document the Damage: Take photographs and videos of the damage to document the extent of the flood damage for insurance purposes. Make a detailed inventory of damaged items and belongings.

Removing Water and Debris

Once you've assessed the damage, the next step is water damage restoration. Prompt removal of standing water is essential to prevent further damage and minimize the risk of mold growth. Here's how to safely remove water and debris:

1. Use Pumps and Wet/Dry Vacuums: Use pumps, wet/dry vacuums, or buckets to remove standing water from the flooded area. Start by removing as much water as possible to speed up the drying process.
2. Dispose of Debris: Remove debris, mud, and silt from the flooded area using shovels, rakes, and wheelbarrows. Dispose of debris properly according to local regulations.
3. Clean and Sanitize: Thoroughly clean and sanitize the affected area to remove any remaining dirt, bacteria, and contaminants. Use disinfectants and cleaning solutions recommended for flood cleanup.
4. Dry Thoroughly: Use fans, dehumidifiers, and open windows to facilitate drying and ventilation. Ensure that the affected area is completely dry to prevent mold growth and further damage.

Cleaning and Disinfecting 

After removing water and debris, it's essential to clean and disinfect the affected area to eliminate bacteria, mold, and other contaminants. Here are some tips for cleaning and disinfecting after a flood:

1. Clean Surfaces: Clean and scrub all surfaces, including walls, floors, and furniture, with soap and water to remove dirt and debris. Use brushes, mops, and sponges to scrub stubborn stains and residues.
2. Disinfect: Use disinfectants and antimicrobial solutions to kill bacteria, mold, and other pathogens. Pay special attention to areas that came into contact with floodwater, such as floors, walls, and appliances.
3. Launder Fabrics: Wash and disinfect clothing, bedding, and other fabric items that have been exposed to floodwater. Use hot water and laundry detergent to kill bacteria and remove contaminants.
4. Clean HVAC Systems: Clean and disinfect HVAC systems, including air ducts, vents, and filters, to prevent the spread of mold and contaminants throughout the home.
5. Clean and Sanitize Belongings: Clean and sanitize belongings, furniture, and household items that have been affected by floodwater. Use appropriate cleaning products and techniques for different materials.

Restoring and Repairing

Once the cleanup and disinfection process is complete, the next step is to restore and repair the damage caused by the flood. Depending on the extent of the damage, restoration may involve structural repairs, electrical work, and mold remediation. Here's how to restore and repair your home after a flood:

1. Structural Repairs: Assess the structural integrity of your home and address any damage to walls, floors, ceilings, and foundation. Hire a qualified contractor to perform structural repairs as needed.
2. Electrical Work: Have electrical systems inspected and repaired by a licensed electrician to ensure safety and compliance with building codes. Replace damaged wiring, outlets, and electrical appliances as needed.
3. Mold Remediation: If mold is present in your home, hire a professional mold remediation company to safely remove and remediate mold growth. Mold can pose serious health risks and should be addressed promptly and thoroughly.
4. Replace Damaged Items: Replace or repair damaged items and belongings that cannot be salvaged or restored. This may include furniture, appliances, flooring, and personal belongings.

Preventative Measures

After completing the cleanup and restoration process, it's important to take proactive measures to prevent future flooding and water damage. Here are some preventative measures you can take to protect your home:

1. Install Flood Barriers: Consider installing flood barriers or flood gates to prevent water from entering your home during heavy rain or flooding events.
2. Elevate Utilities: Elevate electrical panels, HVAC systems, and other utilities above potential flood levels to minimize damage in the event of a flood.
3. Seal Cracks and Openings: Seal cracks and openings in your home's foundation, walls, and windows to prevent water infiltration during storms.
4. Maintain Gutters and Drains: Keep gutters and downspouts clear of debris to ensure proper drainage away from your home. Maintain and clean storm drains to prevent backups and flooding.
5. Invest in Flood Insurance: Consider purchasing flood insurance to protect your home and belongings in the event of a flood. Standard homeowners insurance policies typically do not cover flood damage.

Conclusion

Cleaning up after a flood can be a daunting and challenging task, but with the right knowledge and preparation, you can safely restore your home and protect your family's health and safety. By prioritizing safety, assessing the damage, removing water and debris, cleaning and disinfecting, restoring and repairing, and taking preventative measures, you can navigate the cleanup process effectively and minimize the risk of further damage. Remember, if you're unsure about how to safely proceed or if the damage is extensive, don't hesitate to seek professional assistance from a qualified flood damage restoration company like SERVPRO of Carbondale/Marion. We are here to help restore your home or business from flood damage. 

A Comprehensive Approach to Fire Damage Restoration | SERVPRO of Carbondale/Marion

4/18/2024 (Permalink)

Trust SERVPRO of Carbondale/Marion's comprehensive approach to fire damage restoration

In the wake of a fire damage event, the physical devastation left behind can be overwhelming. SERVPRO of Carbondale/Marion is here to help answer all of your concerns, rebuilding lives and restoring homes and businesses. With a diligent approach grounded in expertise and empathy, SERVPRO of Carbondale/Marion goes above and beyond to bring comfort and renewal to those affected by fire damage.

Understanding the Impact

Before diving into the fire damage restoration process, we recognize the profound impact that fire damage can have on individuals, families and businesses. It's not just about repairing structures; it's about healing hearts and minds. Thus, the first step is always to empathetically assess the situation, listening to the concerns and needs of the clients with compassion and understanding.

Swift Response and Assessment

Time is of the essence in fire damage restoration. With every passing moment, the damage can escalate, making restoration more challenging and costly. We understand this urgency and operate with efficiency and speed. Upon receiving a call for assistance, our team swiftly mobilizes, arriving at the site promptly to assess the extent of the damage. Utilizing advanced technology and years of expertise, we conduct a thorough evaluation, identifying not only visible damage but also potential hidden issues such as water damage from firefighting efforts or structural compromise.

Tailored Restoration Plan

Once the assessment is complete, a customized restoration plan tailored to the specific needs of the property and its occupants. This plan outlines the steps necessary to mitigate damage, salvage belongings, and restore the property to its pre-fire condition. Transparency is key, and clients are kept informed at every stage of the process, ensuring peace of mind amidst the chaos.

Comprehensive Cleanup and Restoration

With a clear plan in place, SERVPRO of Carbondale/Marion's team gets to work, employing state-of-the-art equipment and industry-best practices to execute the restoration process meticulously. From removing debris and soot to addressing water damage as well as smoke and odor removal, no detail is overlooked. Every surface is cleaned, every corner inspected, and every effort made to ensure thorough restoration.

Salvaging Belongings

One of the most heartbreaking aspects of fire damage is the loss of cherished belongings. Recognizing the sentimental value attached to these items, we employ specialized techniques and equipment to salvage and restore as much as we  possibly can. Whether it's family heirlooms, photographs, or important documents, our team works tirelessly to bring these items back to life. 

Reconstruction and Renovation

Once the cleanup and salvage efforts are complete, the focus shifts to reconstruction and renovation. Whether it's repairing structural damage, replacing flooring and drywall, or rebuilding entire sections of the property, our skilled employees approach each task with precision and care. The goal is not just to rebuild the physical structure but to restore a sense of normalcy and security to the lives of those affected.

Constant Communication and Support

Throughout the entire restoration process, SERVPRO of Carbondale/Marion's maintains open lines of communication with clients, providing regular updates on progress and addressing any concerns or questions that may arise. Our team understands the emotional toll of fire damage and strives to provide not just exceptional service, but genuine support and reassurance every step of the way.

Going Above and Beyond

What sets us apart is our unwavering commitment to excellence and our dedication to going above and beyond for our clients. From our rapid response times to our meticulous attention to detail, every aspect of our service is infused with a sense of compassion and professionalism. 

Understanding the Diverse Causes of Mold Formation | SERVPRO of Carbondale/Marion

2/29/2024 (Permalink)

SERVPRO of Carbondale/Marion is here to help with mold damage and remediation

Mold is a common and potentially problematic issue that can affect homes and buildings. Its presence not only poses risks to the structure but can also have adverse effects on the health of those living or working within the space. To effectively combat mold, it is crucial to understand the various ways it can form in different environments.

1. Excess Moisture

Mold thrives in damp and humid conditions, making excess moisture the primary factor in mold formation. Several scenarios contribute to elevated humidity levels:

a. Leaky Roofs and Windows:

• Leaks in roofs or around windows allow water to seep into the structure, creating an ideal environment for mold growth.

b. Poor Ventilation:

• Inadequate ventilation can lead to stagnant air, allowing moisture to accumulate and mold to develop.

c. Plumbing Issues:

• Leaky pipes, whether hidden or visible, can introduce water into walls, floors, and ceilings, providing a breeding ground for mold.

d. Basement Dampness:

• Basements are prone to dampness, especially if they are not properly waterproofed. This can lead to mold formation on walls and floors.

2. Floods and Water Damage

Homes and buildings that have experienced flooding or significant water damage are at an increased risk of mold formation. The prolonged presence of moisture following a flood creates conditions conducive to mold growth. Quick and thorough drying is essential in such situations.

3. Condensation

Condensation occurs when warm, moist air comes into contact with a cold surface, leading to the formation of water droplets. Areas prone to condensation include:

a. Windows:

• Condensation on windows can create an environment where mold can thrive on window sills and frames.

b. Cold Walls:

• Exterior walls that are not properly insulated can attract condensation, fostering mold growth.

c. Cold Water Pipes:

• Pipes carrying cold water can accumulate condensation, potentially leading to hidden mold growth.

4. High Humidity

Regions with naturally high humidity levels are more susceptible to mold problems. Coastal areas or places with tropical climates often face challenges in maintaining low humidity, making them prone to mold-related issues.

5. Improperly Sealed Buildings

Buildings that are not properly sealed are more susceptible to external moisture infiltration. This can happen through gaps in walls, roofs, or windows, providing an entry point for water and creating an environment conducive to mold formation.

6. Damp Construction Materials

During construction or remodeling, if building materials are exposed to rain or high humidity and are not adequately dried before installation, they can harbor mold. This hidden mold can later become a problem as the building ages.

7. Airborne Mold Spores

Mold spores are naturally present in the air both indoors and outdoors. While they are usually harmless in low concentrations, when provided with the right conditions, these spores can settle and multiply, leading to mold infestation.

8. Household Activities

Certain household activities can inadvertently contribute to mold growth:

a. Drying Clothes Indoors:

• Hanging wet clothes to dry indoors can introduce excess moisture into the air.

b. Cooking without Proper Ventilation:

• Cooking, especially boiling or frying, releases moisture into the air. Without proper ventilation, this can lead to mold problems.

c. Indoor Plants:

• Overwatering indoor plants can increase humidity levels, creating an environment favorable to mold.

Preventing and Addressing Mold Issues:

Understanding the various causes of mold formation is crucial, but so is taking preventive measures and addressing existing problems promptly. Here are some preventive steps and solutions:

a. Maintain Proper Ventilation:

• Ensure that your home or building is adequately ventilated to prevent the accumulation of stagnant air and moisture.

b. Address Leaks Promptly:

• Repair any leaks in the roof, windows, or plumbing as soon as they are identified.

c. Use Dehumidifiers:

• Employ dehumidifiers in areas prone to high humidity, such as basements or bathrooms.

d. Improve Insulation:

• Properly insulate walls and windows to reduce the likelihood of condensation.

e. Regular Maintenance:

• Conduct regular inspections of the building, checking for leaks, and ensuring proper drainage.

f. Promptly Address Water Damage:

• If your home has experienced flooding or water damage, take immediate steps to dry and sanitize the affected areas.

g. Control Indoor Humidity:

• Maintain indoor humidity levels between 30-50% to discourage mold growth.

h. Properly Seal Buildings:

• Ensure that the building is properly sealed to prevent water infiltration.

i. Use Mold-Resistant Products:

• Consider using mold-resistant building materials, especially in areas prone to dampness.

j. Professional Mold Remediation:

• If mold is already present, consult with professional mold remediation services like SERVPRO of Carbondale/Marion for safe and effective removal.

Conclusion: Vigilance and Proactivity are Key

Mold formation can result from a combination of factors, making it essential to remain vigilant and proactive in preventing and addressing potential issues. By understanding the diverse causes of mold growth, individuals can take steps to create an environment that is inhospitable to mold, ensuring the health and longevity of their homes and buildings. If mold damage becomes an issue, don’t hesitate to call the remediation professionals at SERVPRO of Carbondale/Marion. 

How to Deal With Frozen Pipes in Winter Weather | SERVPRO of Carbondale/Marion

1/11/2024 (Permalink)

Frozen pipes? Call SERVPRO of Carbondale/Marion

At SERVPRO of Carbondale/Marion, we often see an increase in water losses during the winter. A major culprit of these losses are frozen pipes. 

When the water inside the pipes freeze, its molecules expand, which causes a blockage of ice that prevents unfrozen water from passing through. When the frozen pipe begins to thaw, the pressure from the water can cause the pipe to burst. 

How Can I Tell My Pipes Are Frozen? 

One of the most common signs that you are dealing with frozen pipes is when you turn on your faucet and no water comes out (similarly, if you flush your toilet and it doesn’t refill). If this happens, you should check your water source to make sure it’s still turned on and that a leak isn’t occurring. 

Another tell-tale sign of frozen pipes is when your water line is coated in frost or is bulging.

If you know that your pipes are frozen, you can either choose to address the issue yourself or call in professionals. 

How to Prevent Frozen Pipes

Frozen pipes cause an estimated $400-$500 million in damage annually. To avoid adding to that total, there are several steps you can take.

When the weather gets cold, you should drain water from pipes that are likely to freeze, such as sprinkler and swimming pool water supply lines. Outside hoses should also be disconnected and drained, and indoor valves supplying these access points must be closed.

On frigid days, let your faucets drip cold water. Having the water drip out will make it harder for the water in the pipes to freeze. Your thermostat should also be kept around the same temperature at all times, and your house temperature should never fall below 55 degrees. Garage doors should also be kept shut to protect water lines. 

If you are worried about your pipes freezing, you can also place a 60-watt bulb in the areas you’re concerned with. Just make sure none of the materials near the bulb are combustible. 

What If My Pipes Are Already Frozen? 

If you realize your pipes have frozen, the first step is to keep your faucet open. This will help with thawing and allow for moving water to flow through the pipe. 

You can also apply heat to the specific area of the pipe that is frozen. You can do this by wrapping an electronic heating pad around the pipe or heating the area with a hair dryer. Using towels soaked in hot water can help, too. 

Keep applying heat until water flow returns to normal. After the pipe has been thawed, turn on other faucets around the house to make sure you don’t have any more frozen pipes. 

If the pipe is inside an exterior wall, you should immediately call a professional contractor. It is likely that a hole will need to be cut in the wall toward the inside of the house to allow the pipes to be exposed to warmer air. 

Frozen pipes can be a catastrophic problem for your home, but taking proactive measures can help you address the problem before it even starts.